Automotive Internet Sales Specialist

Ciocca Automotive Careers; West Goshen (PA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

PTO and holidays

401(K) with company matching

On the job training

Top insurance program: medical, dental

Advancement within Ciocca Automotive

Employee discounts

Job summary

Ciocca Automotive Careers has an immediate opening for an energetic call center professional at Faulkner Buick/GMC of West Chester/ciocca family. The role involves handling customer calls, scheduling sales/service appointments, and guiding customers to the right dealership resources.

The position offers full-time hours, PTO/holidays, a 401(K) with company matching, on-the-job training, comprehensive health benefits, advancement opportunities within the Ciocca Automotive Family, and employee

Qualifications

• Minimum one prior customer service-related role.
• Strong computer and phone skills are required.
• Valid driver’s license with a clean driving record.
• Bilingual abilities are a plus.

Responsibilities

• Answer customer calls and establish follow-ups with sales/service appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts, and templates.
• Provide customers with initial product information and direct them to dealership resources.
• Follow up with leads that are not ready to make an appointment or no-show.

Skills

Customer service

Phone skills

Bilingual

Driving license

Job description

Ciocca Automotive Careers has an immediate opening for an energetic call center professional at Faulkner Buick/GMC of West Chester/ciocca family. The role involves handling customer calls, scheduling sales/service appointments, and guiding customers to the right dealership resources.

The position offers full-time hours, PTO/holidays, a 401(K) with company matching, on-the-job training, comprehensive health benefits, advancement opportunities within the Ciocca Automotive Family, and employee