Automotive Internet Sales Representative - Buick/GMC

Ciocca Automotive Careers; West Goshen (PA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

PTO and holidays

401(K) with company matching

On the job training

Top insurance program: medical, dental

Advancement within Ciocca Automotive

Employee discounts

Job summary

Ciocca Automotive Careers has an immediate opening for an energetic call center professional at Faulkner Buick/GMC of West Chester/ciocca family. The role involves handling customer calls, scheduling sales/service appointments, and guiding customers to the right dealership resources.

The position offers full-time hours, PTO/holidays, a 401(K) with company matching, on-the-job training, comprehensive health benefits, advancement opportunities within the Ciocca Automotive Family, and employee

Qualifications

• Minimum one prior customer service-related role.
• Strong computer and phone skills are required.
• Valid driver’s license with a clean driving record.
• Bilingual abilities are a plus.

Responsibilities

• Answer customer calls and establish follow-ups with sales/service appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts, and templates.
• Provide customers with initial product information and direct them to dealership resources.
• Follow up with leads that are not ready to make an appointment or no-show.

Skills

Customer service

Phone skills

Bilingual

Driving license

Job description

Description

We have an immediate opening for an energetic, enthusiastic and highly motivated call center professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Faulkner Buick/GMC of West Chester, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!

Qualifications

• At least one previous customer service-related role
• Strong computer and phone skills
• Valid driver’s license and clean driving record
• Bilingual a plus

Responsibilities

• Answer customer calls and establish follows-up with sales/service appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts, and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Follow up with leads that are not ready to make an appointment or no-show.

What we offer

• $40,000-$65,000 yearly wage range
• Full Time
• PTO and holidays
• 401(K) retirement plan with company matching
• On the job training
• The top insurance program in the industry including medical, dental, prescription and vision.
• Advancement within the Ciocca Automotive Family
• Employee discounts: purchases, repair, service, wash

Don’t miss out on this exciting opportunity to grow your career!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.