Automotive Internet Sales Specialist: Leads & Appointments

Ciocca Automotive Careers; West Goshen (PA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

PTO and holidays

401(K) with company matching

On the job training

Top insurance program (medical, dental

Advancement within Ciocca Automotive

Employee discounts

Job summary

Ciocca Chevrolet of West Chester is seeking an energetic call center professional to join our growing team. You’ll handle customer calls, schedule sales/service appointments, and respond to inquiries.

This full-time role offers a comprehensive benefits package, including PTO, 401(k) with company match, medical/dental/vision, on-the-job training and opportunities for advancement within the Ciocca Automotive Family.

Qualifications

• At least one previous customer service-related role
• Strong computer and phone skills
• Valid driver’s license and clean driving record
• Bilingual a plus

Responsibilities

• Answer customer calls and establish follows-up with sales/service appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts, and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Follow up with leads that are not ready to make an appointment or no-show.

Skills

Customer service

Computer skills

Phone skills

Bilingual

Job description

Ciocca Chevrolet of West Chester is seeking an energetic call center professional to join our growing team. You’ll handle customer calls, schedule sales/service appointments, and respond to inquiries.

This full-time role offers a comprehensive benefits package, including PTO, 401(k) with company match, medical/dental/vision, on-the-job training and opportunities for advancement within the Ciocca Automotive Family.