Automotive Front Desk Concierge | Welcoming & Connected

Jenkins Auto Group; Ocala (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical- 4 plans (BCBS)

Dental

Vision

Term Life

Company-paid Term Life

STD/LTD

Accident indemnity rider

PTO / Sick days (annually)

401(k) with an employer match

Employee Assistant Program

FMLA / Maternity/Paternity Leave

Bereavement Leave

Job summary

Jenkins Auto Group in Ocala, FL is seeking a friendly Receptionist to be the welcoming first point of contact for customers. You will greet visitors, answer inquiries, manage a multi-line telephone switchboard, and direct callers to the appropriate department with professional, courteous service.

The ideal candidate has basic knowledge of the automotive industry, strong administrative skills, and excellent interpersonal abilities.

Qualifications

• The ideal Dealership Receptionist candidate has a working knowledge of the automotive industry.
• Strong administrative and organizational skills are required.
• Previous telephones switchboard experience and exceptional interpersonal skills are preferred.

Responsibilities

• Manages inbound switch board telephonic inquiries and routes calls accordingly
• Meets and greets all clientele in a warm, sincere, and helpful manner
• Routes customers to the appropriate department or point-of-contact within the dealership
• Coordinates questions and issues with appropriate department personnel
• Assists with problem resolution as required
• Provides administrative back-up to various dealership departments as needed
• Handles multiple tasks concurrently with frequent interruptions
• Adhere to all company policies, procedures and safety standards
• Perform other duties as assigned

Skills

Customer service

Administrative skills

Telephone switchboard experience

Interpersonal skills

Tools

Phone system

Job description

Jenkins Auto Group in Ocala, FL is seeking a friendly Receptionist to be the welcoming first point of contact for customers. You will greet visitors, answer inquiries, manage a multi-line telephone switchboard, and direct callers to the appropriate department with professional, courteous service.

The ideal candidate has basic knowledge of the automotive industry, strong administrative skills, and excellent interpersonal abilities.