Guest Experience Concierge – Automotive Reception

Hanania Automotive Group; Jacksonville (FL); On-site; USD 19,286,000 - 26,174,000; Full time

Benefits offered by this job

Competitive compensation

Health benefits

Dental benefits

Retirement plans

Training and development

Family-owned culture

Employee discounts on vehicles/parts

Job summary

Hanania Automotive Group in Jacksonville, FL seeks a friendly Receptionist to be the first contact for customers at Subaru of Orange Park. You will greet visitors, answer phones, manage inquiries, and support smooth daily operations in a busy automotive dealership.

The ideal candidate has strong communication, proficient MS Office, and the ability to balance multiple tasks with a professional appearance. This full-time role offers comprehensive benefits and a collaborative, family-owned

Qualifications

• High School Diploma or GED required.
• Prior customer service experience is preferred.
• Proficiency in MS Office applications (Outlook, Excel, Word).
• Excellent written and verbal communication skills.
• Strong professional demeanor and appearance.
• Ability to work well with others and manage multiple phone lines.
• Must be flexible with shift availability.
• Ability to sit for prolonged periods and work on a computer.
• Must pass background check and hair follicle drug screen.

Responsibilities

• Welcome with a Smile: Greet customers, guests, and visitors with warmth and professionalism, setting the tone for their experience.
• Connect and Assist: Answer phones efficiently, transfer calls, and take messages while providing helpful information to customers with genuine care.
• Handle Transactions: Assist customers with payments, ensuring a smooth and friendly checkout process.
• Refresh and Replenish: Keep our refreshment area stocked with snacks and beverages, creating a cozy space for visitors.
• Maintain an Inviting Atmosphere: Ensure the reception area is clean, organized, and inviting, reflecting our commitment to customer satisfaction.
• Collaborate and Communicate: Work closely with team members and departments, fostering a cooperative spirit and sharing important updates.
• Stay Organized: Complete closing transaction documents accurately and balance the cash drawer to maintain financial integrity.
• Adapt and Contribute: Be open to performing other duties as assigned, contributing to the overall success of our team.

Skills

Communication skills

Customer service

Multi-line phone handling

Team collaboration

Education

High School Diploma or GED

Tools

MS Office

Job description

Hanania Automotive Group in Jacksonville, FL seeks a friendly Receptionist to be the first contact for customers at Subaru of Orange Park. You will greet visitors, answer phones, manage inquiries, and support smooth daily operations in a busy automotive dealership.

The ideal candidate has strong communication, proficient MS Office, and the ability to balance multiple tasks with a professional appearance. This full-time role offers comprehensive benefits and a collaborative, family-owned