Dealership Front Desk Ambassador

Jenkins Kia of Ocala; Ocala (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical plans (BCBS)

Dental

Vision

Term Life

Company-paid Term Life

STD/LTD

Accident indemnity rider

PTO / Sick days

401(k) with employer match

Employee Assistance Program

FMLA / Maternity/Paternity Leave

Bereavement Leave

Job summary

Jenkins Kia of Ocala is seeking a friendly Receptionist to greet customers with a warm smile, manage inquiries, answer telephone switchboard calls, and set the tone as the dealership's front-line representative. You will route customers to the correct department, support administrative tasks, and interact with multiple teams; the role requires strong organizational and interpersonal skills and prior switchboard experience.

Medical, dental, vision and 401(k) benefits are provided.

Qualifications

• The ideal Dealership Receptionist candidate has a working knowledge of the automotive industry, strong administrative and organizational skills, previous telephones switchboard experience and exceptional interpersonal skills.

Responsibilities

• Manages inbound switch board telephonic inquiries and routes calls accordingly
• Meets and greets all clientele in a warm, sincere, and helpful manner
• Routes customers to the appropriate department or point-of-contact within the dealership
• Coordinates questions and issues with appropriate department personnel
• Assists with problem resolution as required
• Provides administrative back-up to various dealership departments as needed
• Handles multiple tasks concurrently with frequent interruptions
• Adhere to all company policies, procedures and safety standards
• Perform other duties as assigned

Job description

Jenkins Kia of Ocala is seeking a friendly Receptionist to greet customers with a warm smile, manage inquiries, answer telephone switchboard calls, and set the tone as the dealership's front-line representative. You will route customers to the correct department, support administrative tasks, and interact with multiple teams; the role requires strong organizational and interpersonal skills and prior switchboard experience.

Medical, dental, vision and 401(k) benefits are provided.