Automotive Estimator — Customer-First Repair Coordinator

Boyd Group; Huntington (WV); On-site; USD 63,000 - 77,000; Full time

Job summary

Boyd Group is seeking an Estimator in Huntington, WV to deliver an exceptional customer experience by creating estimates and coordinating repair needs. You’ll document interactions and inform customers and insurers, ensuring repairs align with OE guidelines and DRP requirements.

This role requires attention to detail, basic computer skills, a valid driver’s license, and willingness to complete I-CAR training.

Qualifications

• Basic Computer Skills required.
• Awareness of DRP requirements and OE guidelines.
• Willingness to complete I-CAR Training.
• Valid Driver’s License required.
• Minimum 1 year experience in DRP processes or similar.

Responsibilities

• Document every customer interaction accurately and efficiently.
• Provide accurate information to customers and guide them through the repair process.
• Ensure compliance with insurance client requirements and DRP processes.
• Communicate customer requests to the appropriate team members.
• Participate in team meetings and training sessions as required.

Skills

Basic Computer Skills

DRP compliance knowledge

I-CAR Training willingness

Valid Driver’s License

Education

High School Diploma or equivalent

Job description

Boyd Group is seeking an Estimator in Huntington, WV to deliver an exceptional customer experience by creating estimates and coordinating repair needs. You’ll document interactions and inform customers and insurers, ensuring repairs align with OE guidelines and DRP requirements.

This role requires attention to detail, basic computer skills, a valid driver’s license, and willingness to complete I-CAR training.