Automotive Business Development Coordinator

Byers Auto; Delaware (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Flexible Spending Accounts

401K Plan + Company Match

Vacation Pay

Paid Holidays

Paid Training

Job summary

A family-owned dealership in Ohio is seeking a Business Development Coordinator. The role involves answering customer calls, responding to inquiries, and providing initial product information. Successful candidates will have strong customer service experience, a team player attitude, and strong computer skills. The position offers various benefits, including medical, vacation pay, and growth opportunities.

Qualifications

• At least one previous role focused on customer service.
• Ability to work well in a team environment.
• Strong computer skills necessary.

Responsibilities

• Answer customer calls and establish follow-ups with sales appointments.
• Respond quickly to inquiries through email, phone, and live chat.
• Provide customers with initial product information.

Skills

Strong customer service experience

Team player attitude

Strong computer skills

Prompt and courteous

Enthusiastic personality

Tools

CRM tracking system

Job description

Business Development Coordinator

At Byers Toyota, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Toyota is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Benefits

• Medical, Dental & Vision
• Flexible Spending Accounts
• Short & Long Term Disability
• Life Insurance
• 401K Plan + Company Match
• Vacation Pay
• Paid Holidays
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Discounts on products and services

Byers is an Equal Opportunity Employer conducting business in a drug free work environment.

Responsibilities

• Answer customer calls and establish follow‑ups with sales appointments
• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
• Provide customers with initial product information and direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no‑show
• Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily

Qualifications

• At least one previous role based in strong customer service experience
• Team player attitude
• Prompt and courteous
• Enthusiastic personalityMust have strong computer skills
• Willing to submit to a pre‑employment background check & drug screen