Automotive BDR: Lead Gen, Inquiries & Appointments

Modern Auto Group

Cornelius (NC)

On-site

USD 38,000 - 48,000

Full time

3 days ago

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Benefits offered by this job

Competitive pay

Performance-based bonuses

Paid time off and holidays

Ongoing training

Career growth opportunities

Job summary

Modern Genesis of Lake Norman is seeking a proactive Business Development Representative to join our Sales Department. You will be the first point of contact for potential customers, handling inbound inquiries, following up on leads, and setting showroom appointments.

Ideal candidates have 2+ years in customer service or sales support, with strong communication skills and the ability to manage CRM and CDK systems.

Qualifications

High school diploma or equivalent required.
Two or more years of customer service, sales support, or call center experience preferred.
Excellent communication and interpersonal skills.
Strong organizational and computer skills (CRM and Microsoft Office experience a plus).
Valid driver’s license and clean driving record.

Responsibilities

Respond promptly and professionally to phone and internet sales inquiries.
Schedule and confirm showroom appointments for the Sales Department.
Follow up with prospective customers to maintain engagement and encourage visits.
Accurately record customer interactions and information in CDK and CRM systems.
Coordinate with the sales team to ensure a smooth transition from inquiry to appointment.
Stay up to date on vehicle inventory, promotions, and financing options.
Consistently meet or exceed individual and team goals for calls, leads, and appointments.
Maintain a professional and friendly demeanor in all customer interactions.
Perform additional administrative and support duties as needed.