Business Development Representative - Sales

Modern Auto Group; Cornelius (NC); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Performance-based bonuses

Paid time off and holidays

Ongoing training

Career growth opportunities

Job summary

Modern Genesis of Lake Norman is seeking a proactive Business Development Representative to join our Sales Department. You will be the first point of contact for potential customers, handling inbound inquiries, following up on leads, and setting showroom appointments.

Ideal candidates have 2+ years in customer service or sales support, with strong communication skills and the ability to manage CRM and CDK systems.

Qualifications

• High school diploma or equivalent required.
• Two or more years of customer service, sales support, or call center experience preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and computer skills (CRM and Microsoft Office experience a plus).
• Valid driver’s license and clean driving record.

Responsibilities

• Respond promptly and professionally to phone and internet sales inquiries.
• Schedule and confirm showroom appointments for the Sales Department.
• Follow up with prospective customers to maintain engagement and encourage visits.
• Accurately record customer interactions and information in CDK and CRM systems.
• Coordinate with the sales team to ensure a smooth transition from inquiry to appointment.
• Stay up to date on vehicle inventory, promotions, and financing options.
• Consistently meet or exceed individual and team goals for calls, leads, and appointments.
• Maintain a professional and friendly demeanor in all customer interactions.
• Perform additional administrative and support duties as needed.

Skills

Customer service

Sales support

CRM experience

Microsoft Office

Education

High school diploma or GED

Tools

CDK

CRM software

Microsoft Office

Job description

Business Development Representative - Sales

Job Category: Sales

Requisition Number: BUSIN004147

• Posted : October 19, 2026
• Full-Time

Locations

Showing 1 location

Description

Business Development Representative (Sales Department)

Location: Modern Genesis of Lake Norman
Department: Sales
Status: Non-Exempt

About the Role

Modern Genesis of Lake Norman is seeking an energetic and customer-focused Business Development Representative (BDR) to join our Sales Department. In this vital role, you’ll be the first point of contact for potential customers — handling inbound calls, responding to online inquiries, and following up with leads to set appointments and drive showroom traffic.

This is a great opportunity for someone who enjoys connecting with people, thrives in a fast-paced environment, and wants to build a rewarding career with one of North Carolina’s most respected automotive groups.

What You’ll Do

• Respond promptly and professionally to phone and internet sales inquiries.
• Schedule and confirm showroom appointments for the Sales Department.
• Follow up with prospective customers to maintain engagement and encourage visits.
• Accurately record customer interactions and information in CDK and CRM systems.
• Coordinate with the sales team to ensure a smooth transition from inquiry to appointment.
• Stay up to date on vehicle inventory, promotions, and financing options.
• Consistently meet or exceed individual and team goals for calls, leads, and appointments.
• Maintain a professional and friendly demeanor in all customer interactions.
• Perform additional administrative and support duties as needed.

What We’re Looking For

• High school diploma or equivalent required.
• Two or more years of customer service, sales support, or call center experience preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and computer skills (CRM and Microsoft Office experience a plus).
• Valid driver’s license and clean driving record.

Why You’ll Love Working with Us

At Modern Genesis of Lake Norman, part of the Modern Automotive Network, our employees are the heart of what we do. We’re proud to provide a collaborative, growth-oriented environment where your contributions make a real impact.

We offer:

• Competitive pay and performance-based bonuses
• Paid time off and holidays
• Ongoing training and professional development
• Career growth opportunities across the Modern Automotive Network

This job description is not intended to be all-inclusive. Duties and responsibilities may change or be assigned as needed.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.