Automotive BDC Specialist: Lead Nurturing and Appointments

Hireology; Warner Robins (GA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid vacation/PTO

Medical, Dental and Vision

401k + Match program

Life Insurance

Short & Long Term Disability Insurance

Employee Vehicle Purchase Program

Job summary

Five Star Chevrolet is seeking a Business Development Center Representative to connect with online and prospective customers, set appointments, and guide them toward the sales team. You will work with the Internet team to optimize processes and drive sales objectives.

The role emphasizes communication, organization, and teamwork, with opportunities to grow within a fast-paced automotive environment.

Qualifications

• Excellent communication via email, text, and phone.
• Detail oriented and follows prescribed processes.
• Self-motivated, success-driven team player.
• Ability to manage a team and handle large volumes of leads.

Responsibilities

• Follow up with customers indicating purchasing interest through our website.
• Follow up with prospective customers and return email/voicemail.
• Support online customers by setting appointments.
• Assess customer needs and discuss vehicle options.
• Assign customers to a Full Time Sales Consultant to complete the sales process.
• Follow up with existing customers to confirm satisfaction and request referrals.
• Work with Internet Team to maintain processes and meet sales objectives.
• Assist in guiding customers through the sales process.

Skills

Excellent communication

Detail oriented

Self-motivated

Team player

Ability to manage a team

Automotive experience preferred

Education

College degree preferred

Job description

Five Star Chevrolet is seeking a Business Development Center Representative to connect with online and prospective customers, set appointments, and guide them toward the sales team. You will work with the Internet team to optimize processes and drive sales objectives.

The role emphasizes communication, organization, and teamwork, with opportunities to grow within a fast-paced automotive environment.