Automotive BDC Specialist | Fast-Paced Growth & Training

Krause Auto Group; Cumming (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) with company match

Dental & vision insurance available

Paid vacation, PTO, and holidays

Employee discounts on products and and

Job summary

Krause Auto Group in Georgia is seeking a motivated Business Development Representative to join our fast-moving BDC team. You will handle inbound calls, schedule appointments, and respond to inquiries using CRM, email, text, and phone communications.

We value customer focus, strong communication, and a team-oriented mindset. This role offers growth within a family-owned automotive group with access to major brands and ongoing training.

Qualifications

• Previous customer service, call center, or hospitality experience preferred.
• Strong communication and relationship-building skills.
• Positive attitude and team-oriented mindset.

Responsibilities

• Answer inbound customer calls, internet inquiries, and live chat requests.
• Schedule and confirm sales appointments for the dealership team.
• Maintain accurate customer records in the CRM and follow up on leads.
• Collaborate with sales and leadership to improve customer experience.
• Participate in training and process improvements.

Skills

Customer service

Communication

Team collaboration

Education

High school diploma or equivalent

Tools

CRM systems

Email

Texting platforms

Phone system

Job description

Krause Auto Group in Georgia is seeking a motivated Business Development Representative to join our fast-moving BDC team. You will handle inbound calls, schedule appointments, and respond to inquiries using CRM, email, text, and phone communications.

We value customer focus, strong communication, and a team-oriented mindset. This role offers growth within a family-owned automotive group with access to major brands and ongoing training.