Automotive BDC Specialist — Fast Growth & Career Path

Krause Auto Group; Alpharetta (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) with company match

Dental & vision insurance

Paid vacation, PTO, and holidays

Employee discounts on products and and

Employee discounts on services

Job summary

Krause Auto Group is seeking a Business Development Center (BDC) Representative to be the first point of contact in a customer’s car-buying journey. You’ll handle inbound calls, chats, and inquiries, schedule appointments, and guide customers with initial vehicle information and financing basics.

Join a family-owned, growth-oriented dealership with brand portfolios across luxury and performance segments. Be part of a high-energy team at Krause Auto Group, with paid training, opportunities for

Qualifications

• Customer service or sales experience preferred.
• Strong communication and relationship-building skills.
• Proficient with CRM systems and digital communications.

Responsibilities

• Answer inbound customer calls, internet inquiries, and live chat requests.
• Schedule and confirm sales appointments for the dealership team.
• Provide customers with initial vehicle and dealership information; assist with basic financing information.
• Maintain accurate customer records in the CRM and daily activity tracking.

Skills

Customer service

Call center

Retail sales

Hospitality

Sales experience

Education

High school diploma or equivalent

Tools

CRM systems

Job description

Krause Auto Group is seeking a Business Development Center (BDC) Representative to be the first point of contact in a customer’s car-buying journey. You’ll handle inbound calls, chats, and inquiries, schedule appointments, and guide customers with initial vehicle information and financing basics.

Join a family-owned, growth-oriented dealership with brand portfolios across luxury and performance segments. Be part of a high-energy team at Krause Auto Group, with paid training, opportunities for