Automotive BDC Specialist: Drive Leads & Appointments

Tooelecjdr; Tooele (UT); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) retirement plan

Employee discounts

Training and professional development

Career advancement opportunities

Team-oriented environment

Job summary

Tooele Motor Company in Tooele, UT, is seeking an enthusiastic Automotive Sales BDC Representative to be the first contact for customers, responding to inquiries, scheduling appointments, and connecting buyers with the sales team.

You don’t need automotive experience—customer service, retail, and call-center backgrounds are welcome. This full-time role offers health and dental insurance, PTO, a 401(k), and career growth opportunities.

Qualifications

• Excellent communication and customer service skills.
• Friendly, positive, and professional attitude.
• Comfortable making and receiving phone calls throughout the day.
• Strong organizational skills and attention to detail.
• Basic computer skills and ability to learn new software.
• Ability to multitask in a fast-paced dealership environment.
• Dependable, motivated, and eager to learn.
• Previous customer service, sales, call center, or appointment-setting experience preferred.
• Automotive dealership or BDC experience is a plus, but not required.

Responsibilities

• Respond promptly to online inquiries, phone calls, emails, and texts.
• Schedule appointments for customers interested in purchasing new or used vehicles.
• Follow up with prospective customers to answer questions and encourage dealership visits.
• Make outbound calls to customers who have previously expressed interest in purchasing a vehicle.
• Maintain accurate customer records and follow-up activities using our CRM.
• Confirm upcoming appointments and help ensure a positive customer experience.
• Work closely with the automotive sales team to coordinate appointments and customer needs.
• Build relationships with potential customers through professional, friendly communication.
• Meet individual and team goals for customer engagement, lead follow-up, and appointment scheduling.

Skills

Customer service

Communication

Organization

Multitasking

Tools

CRM system

Computer literacy

Job description

Tooele Motor Company in Tooele, UT, is seeking an enthusiastic Automotive Sales BDC Representative to be the first contact for customers, responding to inquiries, scheduling appointments, and connecting buyers with the sales team.

You don’t need automotive experience—customer service, retail, and call-center backgrounds are welcome. This full-time role offers health and dental insurance, PTO, a 401(k), and career growth opportunities.