Automotive Sales BDC Representative

Tooelecjdr; Tooele (UT); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) retirement plan

Employee discounts

Training and professional development

Career advancement opportunities

Team-oriented environment

Job summary

Tooele Motor Company in Tooele, UT, is seeking an enthusiastic Automotive Sales BDC Representative to be the first contact for customers, responding to inquiries, scheduling appointments, and connecting buyers with the sales team.

You don’t need automotive experience—customer service, retail, and call-center backgrounds are welcome. This full-time role offers health and dental insurance, PTO, a 401(k), and career growth opportunities.

Qualifications

• Excellent communication and customer service skills.
• Friendly, positive, and professional attitude.
• Comfortable making and receiving phone calls throughout the day.
• Strong organizational skills and attention to detail.
• Basic computer skills and ability to learn new software.
• Ability to multitask in a fast-paced dealership environment.
• Dependable, motivated, and eager to learn.
• Previous customer service, sales, call center, or appointment-setting experience preferred.
• Automotive dealership or BDC experience is a plus, but not required.

Responsibilities

• Respond promptly to online inquiries, phone calls, emails, and texts.
• Schedule appointments for customers interested in purchasing new or used vehicles.
• Follow up with prospective customers to answer questions and encourage dealership visits.
• Make outbound calls to customers who have previously expressed interest in purchasing a vehicle.
• Maintain accurate customer records and follow-up activities using our CRM.
• Confirm upcoming appointments and help ensure a positive customer experience.
• Work closely with the automotive sales team to coordinate appointments and customer needs.
• Build relationships with potential customers through professional, friendly communication.
• Meet individual and team goals for customer engagement, lead follow-up, and appointment scheduling.

Skills

Customer service

Communication

Organization

Multitasking

Tools

CRM system

Computer literacy

Job description

Tooele Motor Company is hiring a motivated, friendly, and outgoing Automotive Sales BDC Representative to join our growing team in Tooele, Utah!

If you enjoy talking with people, providing excellent customer service, and working in a fast-paced environment, this could be the perfect opportunity for you.

As a Sales BDC Representative (Business Development Center), you’ll be the first point of contact for customers interested in purchasing a vehicle. You’ll respond to online inquiries, answer phone calls, schedule appointments, and help connect customers with our automotive sales team.

No automotive experience? No problem! We welcome candidates with backgrounds in customer service, retail sales, call centers, appointment scheduling, and other customer-facing roles.

Compensation & Benefits

• $30,000–$50,000 annual compensation
• Full-time employment
• Health insurance
• Dental and vision insurance
• Paid time off (PTO)
• 401(k) retirement plan
• Employee discounts
• Training and professional development
• Opportunities for career advancement
• Supportive, team-oriented work environment

What You’ll Do

• Respond promptly to incoming internet leads, customer inquiries, phone calls, emails, and text messages.
• Schedule appointments for customers interested in purchasing new or used vehicles.
• Follow up with prospective customers to answer questions and encourage dealership visits.
• Make outbound calls to customers who have previously expressed interest in purchasing a vehicle.
• Maintain accurate customer records and follow-up activities using our customer relationship management (CRM) system.
• Confirm upcoming appointments and help ensure a positive customer experience.
• Work closely with the automotive sales team to coordinate appointments and customer needs.
• Build relationships with potential customers through professional, friendly communication.
• Meet individual and team goals for customer engagement, lead follow-up, and appointment scheduling.

What We’re Looking For

• Excellent communication and customer service skills.
• Friendly, positive, and professional attitude.
• Comfortable making and receiving phone calls throughout the day.
• Strong organizational skills and attention to detail.
• Basic computer skills and ability to learn new software.
• Ability to multitask in a fast-paced dealership environment.
• Dependable, motivated, and eager to learn.
• Previous customer service, sales, call center, or appointment-setting experience preferred.
• Automotive dealership or BDC experience is a plus, but not required.

Why Work atTooele Motor Company?

At Tooele Motor Company, we believe buying a vehicle should be a straightforward, enjoyable experience.Our dealership represents leading automotive brands, including Chevrolet, Ford, Chrysler, Dodge, Jeep, and RAM. We’re committed to providing a relaxed, no-pressure shopping experience built on honesty, transparency, and outstanding customer service.

As part of our Business Development Center, you’ll play an important role in helping customers find their next vehicle while supporting the success of our sales team.Whether you’re an experienced automotive BDC professional or looking to transition into the automotive industry, we encourage you to apply!

Tooele Motor Company is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.