Automotive BDC Rep: Full-Time + Commission (Topeka)

Cable Dahmer Automotive Group; Topeka (KS); Vor Ort; USD 14.000 - 23.000; Vollzeit

Zusammenfassung

Cable Dahmer Automotive Group in Topeka, KS seeks a BDC Representative to be the first contact for customers. You will manage inquiries, drive service and sales opportunities, schedule appointments, and follow up to maintain engagement.

Collaboration with sales and service teams is essential to ensure customer satisfaction. The role requires a proven customer service or sales background, strong communication, and proficiency with CRM and office software.

Qualifikationen

• High school diploma or equivalent required.
• Experience in customer service or sales is preferred, automotive a plus.
• Strong communication and problem-solving skills with attention to detail.

Aufgaben

• Respond to inbound calls, emails, and chat inquiries promptly and professionally.
• Follow up on sales and service leads, schedule appointments, and relay product information.
• Maintain accurate customer records in the CRM system and collaborate with teams.
• Deliver excellent service, address concerns, and support marketing initiatives to generate leads.
• Meet metrics for call volume, lead conversion, and appointment setting.

Kenntnisse

Customer service

Sales

Communication skills

Multitasking

Organization

Ausbildung

High school diploma

Tools

CRM software

Microsoft Office

Jobbeschreibung

Cable Dahmer Automotive Group in Topeka, KS seeks a BDC Representative to be the first contact for customers. You will manage inquiries, drive service and sales opportunities, schedule appointments, and follow up to maintain engagement.

Collaboration with sales and service teams is essential to ensure customer satisfaction. The role requires a proven customer service or sales background, strong communication, and proficiency with CRM and office software.