Automotive BDC Sales Representative

fentondealerships; New Hampshire; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vehicle purchase discounts

Career growth opportunities

Team environment

Job summary

Fenton Family Dealerships in Swanzey, NH seeks an Automotive BDC Sales Representative to manage internet and phone inquiries, follow up with potential buyers, and schedule qualified sales appointments. You will support the sales team in driving outcomes and delivering a positive, professional customer experience.

Ideal candidates have BDC or sales exposure, excellent communication, and CRM skills. This full-time role offers benefits, discounts, and growth within a family-owned dealership.

Qualifications

• Previous BDC, customer service, or sales experience preferred (automotive experience a plus).
• Excellent verbal, written, and phone communication skills.
• Strong computer skills and familiarity with CRM software.
• Ability to multitask and manage a high volume of leads.

Responsibilities

• Respond promptly and professionally to phone, email, and online sales inquiries.
• Schedule and confirm qualified appointments for the sales department.
• Follow up with unsold showroom traffic, internet leads, and previous customers.
• Maintain detailed and accurate customer information in the CRM system.
• Work with Sales Managers to develop lead-handling strategies.
• Stay informed about inventory, features, and promotions.
• Achieve or exceed monthly appointment and sales conversion goals.

Skills

BDC experience

Customer service

Phone & email communication

Multitasking

Education

High School Diploma

Some college coursework preferred

Tools

CRM software

Job description

Automotive BDC Sales Representative

Fenton Family Dealerships - Swanzey, NH Excellent Opportunity Great Team Environment Lifestyle Community

About Fenton Family Dealerships:

Fenton Family Dealerships has proudly served the Monadnock Region for over 40 years with a commitment to integrity, teamwork, and exceptional customer service. We're a family-owned and operated automotive group offering growth opportunities, a supportive culture, and a strong community presence. We are currently seeking a motivated and customer-focused Automotive BDC Sales Representative to join our sales team in Keene and Swanzey, NH.

Job Summary:

The Automotive BDC Sales Representative is responsible for managing all incoming internet and phone inquiries, following up with potential customers, and scheduling qualified sales appointments. This position plays a key role in driving dealership sales success by creating positive first impressions and supporting the sales team in achieving its goals.

Responsibilities:

• Respond promptly and professionally to all phone, email, and online sales inquiries.
• Schedule and confirm qualified appointments for the sales department.
• Follow up with unsold showroom traffic, internet leads, and previous customers.
• Maintain detailed and accurate customer information in the CRM system.
• Work closely with Sales Managers to develop effective lead-handling strategies.
• Stay informed about vehicle inventory, features, and current promotions.
• Achieve or exceed monthly appointment and sales conversion goals.
• Deliver a friendly, professional, and customer-focused experience at all times.

Qualifications:

• Previous BDC, customer service, or sales experience preferred (automotive experience a plus).
• Excellent verbal, written, and phone communication skills.
• Strong computer skills and familiarity with CRM software.
• Ability to multitask and manage a high volume of leads.
• Energetic, organized, and goal-oriented personality.
• High school diploma or equivalent required; some college coursework preferred.

What We Offer:

• Comprehensive health, dental, and vision insurance options.
• Paid time off and holidays.
• Employee vehicle purchase and service discounts.
• Opportunities for career growth within a respected, family-owned organization.
• Supportive and team-oriented work environment.

Schedule:

Full-time position; flexible schedule including some evenings and weekends.

Location:

Fenton Family Dealerships Swanzey, New Hampshire