Automotive BDC Pro: Inbound Leads & Appointments Bilingual

Vantage Auto; Moonachie (NJ); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Vantage Auto in Moonachie, NJ is seeking a motivated BDC Coordinator to handle inbound internet and phone inquiries, pursue new customer leads, and work with managers to provide accurate information on customer requirements. You will contact present customers by phone, text, and email to boost loyalty, set appointments for test drives, and support dealership campaigns.

Strong communication in English and Spanish is preferred; a high school diploma with automotive BDC experience is expected.

Qualifications

• Bilingual English and Spanish preferred, strong communication.
• Solid knowledge of all makes/models.
• Proficient with phones and computers.
• Highly organized and independent.
• Team-oriented.
• Two years BDC experience in automotive.

Responsabilités

• Manage and contact all incoming internet and phone inquiries and proactively pursue additional customer leads.
• Contact present customers via phone, texting and email to maintain and improve customer loyalty.
• Work in close partnership with managers to provide qualified answers to leads and detailed information on customer requirements.
• Establish relationships and set appointments for customers to visit the dealerships for test drives and sales presentations.
• Assist with special service projects / campaigns.
• Contribute to the overall success of the dealership by working with all customers, teams and departments.
• Performs other related duties as assigned.

Connaissances

Bilingual English/Spanish

Automotive knowledge

Tech-savvy

Highly organized

Independent worker

Team player

Formation

High school diploma or equivalent

Description du poste

Vantage Auto in Moonachie, NJ is seeking a motivated BDC Coordinator to handle inbound internet and phone inquiries, pursue new customer leads, and work with managers to provide accurate information on customer requirements. You will contact present customers by phone, text, and email to boost loyalty, set appointments for test drives, and support dealership campaigns.

Strong communication in English and Spanish is preferred; a high school diploma with automotive BDC experience is expected.