Automotive BDC Manager: Lead, Train & Optimize Leads

International Alfa Romeo; Tinley Park (IL); Vor Ort; USD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Paid training

Paid vacation

Medical, dental, and vision

401K

Closed Sundays

Zusammenfassung

International Autos Group, a family-owned dealership group, is seeking a capable call center manager to lead day-to-day operations, manage leads, track metrics, and train staff. The role emphasizes strong communication, motivation, and a team-oriented approach to improve sales performance.

Based in the Milwaukee/Chicago market area, this position offers growth opportunities within the organization, with a focus on coaching, performance improvement, and delivering excellent customer experiences.

Qualifikationen

• Strong communication skills.
• Self-motivated with goal orientation.
• Team player.
• Organized.
• Competitive attitude.
• Previous sales experience required.
• Previous management experience preferred.
• Automotive industry experience preferred.
• Eager to improve.

Aufgaben

• Manage and track all leads
• Ensure all leads are followed up with in a timely manner
• Manage day-to-day business of the center
• Collect and analyze metrics
• Provide training and ongoing support to the call center representatives
• Answer customer inquiries and calls when necessary

Kenntnisse

Strong communication

Organized

Self-motivated

Team player

Competitive attitude

Jobbeschreibung

International Autos Group, a family-owned dealership group, is seeking a capable call center manager to lead day-to-day operations, manage leads, track metrics, and train staff. The role emphasizes strong communication, motivation, and a team-oriented approach to improve sales performance.

Based in the Milwaukee/Chicago market area, this position offers growth opportunities within the organization, with a focus on coaching, performance improvement, and delivering excellent customer experiences.