Automotive BDC Manager: Lead, Coach & Optimize Leads

Bob Loquercio Auto Group; Streamwood (IL); Vor Ort; USD 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Medical Plan

Dental Plan

Vision Plan

401(k) Savings Plan

Basic Life Insurance

Accident Insurance

Employee Discounts

Paid Training

Career Advancement

Work-Life Balance

Zusammenfassung

Bob Loquercio Auto Group is seeking an experienced BDC Manager to lead their Business Development Center. Ideal candidates will possess automotive dealership experience and strong leadership skills, focusing on team performance and customer satisfaction.

Responsibilities include managing the BDC team, overseeing appointment generation, and utilizing CRM systems to enhance customer engagement. Join a family-owned business that values long-term career growth and offers extensive benefits.

Qualifikationen

• Automotive dealership BDC management experience is required.
• Proven success leading a Business Development Center in a dealership environment.
• Strong understanding of automotive sales processes and CRM systems.
• Experience coaching and developing high-performing teams.
• Results-driven with ability to improve lead conversion.
• Excellent leadership, communication, and organizational skills.

Aufgaben

• Lead and motivate the Business Development Center team.
• Respond to internet leads promptly and courteously.
• Utilize best practices to create a consistent customer experience.
• Monitor customer inquiries in the dealership CRM.
• Oversee appointment generation and improve show rates.
• Partner closely with the Sales Management team.

Kenntnisse

BDC management experience

Lead conversion

Customer satisfaction

Coaching

CRM systems

Digital marketing

Jobbeschreibung

Bob Loquercio Auto Group is seeking an experienced BDC Manager to lead their Business Development Center. Ideal candidates will possess automotive dealership experience and strong leadership skills, focusing on team performance and customer satisfaction.

Responsibilities include managing the BDC team, overseeing appointment generation, and utilizing CRM systems to enhance customer engagement. Join a family-owned business that values long-term career growth and offers extensive benefits.