Automation & Lab Systems Support Specialist

PerkinElmer; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

PerkinElmer is seeking an Automation Support Analyst to serve at a customer site in NY. You will collaborate with Lab System Owners, IT teams, and management to sustain operations and regulatory compliance.

In this role, you will maintain asset inventories, execute change controls, and provide first-line user support, including password resets. Strong communication and documentation skills are essential.

Qualifications

• Professionalism with excellent listening, verbal and written communication.
• Superior analytical skills and strong documentation.
• Ability to manage time and work with minimal supervision to meet objectives.

Responsibilities

• Build and maintain relationships with Lab System Owners, IT Teams, and Management.
• Update inventory in Regulatory Asset Management systems for lab equipment, PCs, software.
• Provide First Line User Support and handle password resets.
• Execute Change Controls and perform like-for-like replacements.
• Complete Preventative Maintenance tasks and biannual/annual reviews.
• Participate in on-call rotation and support audit responses/validation.

Job description

PerkinElmer is seeking an Automation Support Analyst to serve at a customer site in NY. You will collaborate with Lab System Owners, IT teams, and management to sustain operations and regulatory compliance.

In this role, you will maintain asset inventories, execute change controls, and provide first-line user support, including password resets. Strong communication and documentation skills are essential.