Lab Systems Support Analyst – Onsite NY

PerkinElmer

City of Rensselaer (NY)

On-site

USD 62,000 - 93,000

Full time

14 days+

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Job summary

PerkinElmer is seeking a Lab Support Analyst to join a Regeneron site in Rensselaer, NY. The role focuses on IT/ lab system support, asset management, and regulatory compliance within a dynamic scientific environment.

The candidate should have an associate degree with 2+ years of relevant experience, strong customer service, and excellent problem-solving abilities. Travel and on-call rotation may be required as part of routine lab support duties.

Qualifications

  • Associate degree in Computer Science or Life Science with 2+ years of tech experience (Windows, networks, manufacturing systems, technical writing).
  • Bachelor's degree in Computer Science or Life Science; 2 years in lab environment and experience with scientific instrumentation is a plus.

Responsibilities

  • Build and maintain relationships with Lab System Owners, IT Teams, and Management.
  • Update asset inventory for lab equipment, PCs, software, and related information.
  • Maintain daily project communications with the team.
  • Follow SOPs, Job Aids, and Work Instructions to stay compliant.
  • Act as technical SME and provide first line user support.
  • Set up user accounts and perform password resets; support change controls.
  • Complete preventative maintenance and routine reviews.
  • Participate in on-call rotation and support field testing.
  • Assist investigations with professionalism and documentation.

Skills

Customer service
Troubleshooting
Verbal communication
Time management

Education

Associate degree in CS/Life Science
Bachelor's degree in CS/Life Science

Tools

Windows
Networking
Technical writing
Manufacturing systems

Job description

PerkinElmer is seeking a Lab Support Analyst to join a Regeneron site in Rensselaer, NY. The role focuses on IT/ lab system support, asset management, and regulatory compliance within a dynamic scientific environment.

The candidate should have an associate degree with 2+ years of relevant experience, strong customer service, and excellent problem-solving abilities. Travel and on-call rotation may be required as part of routine lab support duties.

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