Automation Support Analyst

PerkinElmer; New York (NY); Presencial; USD 65.000 - 90.000; Tempo integral

Resumo da vaga

PerkinElmer is seeking an Automation Support Analyst to serve at a customer site in NY. You will collaborate with Lab System Owners, IT teams, and management to sustain operations and regulatory compliance.

In this role, you will maintain asset inventories, execute change controls, and provide first-line user support, including password resets. Strong communication and documentation skills are essential.

Qualificações

• Professionalism with excellent listening, verbal and written communication.
• Superior analytical skills and strong documentation.
• Ability to manage time and work with minimal supervision to meet objectives.

Responsabilidades

• Build and maintain relationships with Lab System Owners, IT Teams, and Management.
• Update inventory in Regulatory Asset Management systems for lab equipment, PCs, software.
• Provide First Line User Support and handle password resets.
• Execute Change Controls and perform like-for-like replacements.
• Complete Preventative Maintenance tasks and biannual/annual reviews.
• Participate in on-call rotation and support audit responses/validation.

Descrição da vaga

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title

Automation Support Analyst

Location(s)

Regeneron (Rensselaer) - Customer Site NY

Job Responsibilities:

• Build and maintain a working relationship with Lab System Owners, IT Teams, and Management.
• Update the Regulatory Asset Management systems inventory of lab equipment, PC's, software, and any other information pertinent to the environment.
• Maintain daily assigned project related communications with team.
• Staying compliant by following Standard Operating Procedures, Job Aids, and Work Instructions.
• Function as technical SME.
• First Line User Support.
• User account setup/Password Resets
• Non-change control break fix.
• Execution of Change Controls.
• Like-for-like replacements.
• Completing Preventative Maintenance Work within deadline. Biannual and Annual Reviews.
• Execution of Change Controls.
• On-Call Support rotation schedule
• PER requests/ SOP Field Testing and SLC Review.
• Assist with Investigations.
• Professionalism, excellent listening skills, superior analytical skills, great verbal and written communication and documentation skills are a must.
• Ability to manage one's time with minimal supervision to achieve objectives.

Support:

• Audit response
• Validation