Automation Field Service Engineer - Remote Diagnostics

Bell and Howell, LLC; Howell (MI); Vor Ort; USD 32.000 - 41.000; Vollzeit

Zusammenfassung

Bell and Howell, LLC in Howell, MI seeks a Field Customer Service Engineer to diagnose and repair industrial printing and packaging equipment. The role requires hands-on electrical and mechanical troubleshooting and travel across North America for training and service.

You will install, troubleshoot, and perform preventive maintenance while maintaining strong customer relations and ensuring minimal downtime with on-call support as needed.

Qualifikationen

• Strong electronics and mechanical background.
• Understanding of computer program functionality and software troubleshooting.
• Ability to read procedures and diagrams for assembly and testing.
• Willingness to travel in the United States and Canada for training and service.

Aufgaben

• Install, troubleshoot and repair industrial products including printing/packaging equipment and robotics.
• Perform preventive maintenance and manage parts inventory.
• Provide excellent customer service and communicate effectively with customers.
• Act as liaison between customer and other departments within the company.

Kenntnisse

Electronics background

Mechanical skills

Troubleshooting

Problem solving

Customer communication

Team player

Ausbildung

Electronics/Advanced mechanics training

High School diploma

Tools

DMM

Oscilloscope

Networking basics

Jobbeschreibung

Bell and Howell, LLC in Howell, MI seeks a Field Customer Service Engineer to diagnose and repair industrial printing and packaging equipment. The role requires hands-on electrical and mechanical troubleshooting and travel across North America for training and service.

You will install, troubleshoot, and perform preventive maintenance while maintaining strong customer relations and ensuring minimal downtime with on-call support as needed.