Auto Shop Growth & Client Success Specialist

Leads Near Me, Inc.; Duluth (GA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Company holidays

Opportunities for growth

Job summary

Leads Near Me is seeking a Client Success Specialist to act as the main liaison between auto shop clients and the agency. You will ensure clients understand the value of their marketing investment and stay informed, confident, and supported.

You will manage communications across email, calls, and Zoom; translate marketing insights into clear language; support onboarding; and track performance to identify opportunities for improvement. This is a full-time role with limited remote arrangements.

Qualifications

• High school diploma or equivalent; associate’s or bachelor’s preferred.
• 1-3 years in a client-facing, account management, or customer success role.
• 1-2 years in a digital marketing agency or exposure to digital marketing.

Responsibilities

• Serve as the primary point of contact for auto shop owners and managers.
• Manage and streamline client communication across email, calls, and Zoom.
• Translate marketing insights and metrics into clear language.
• Support onboarding of new auto shop clients.
• Track client performance and identify opportunities for improvement.

Skills

Basic computer and internet proficient

Client communication

SEO basics

Google Ads basics

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

CRM platforms

Project management tools

Job description

Leads Near Me is seeking a Client Success Specialist to act as the main liaison between auto shop clients and the agency. You will ensure clients understand the value of their marketing investment and stay informed, confident, and supported.

You will manage communications across email, calls, and Zoom; translate marketing insights into clear language; support onboarding; and track performance to identify opportunities for improvement. This is a full-time role with limited remote arrangements.