Client Success Lead for Growth & Strategy

Good Agency; San Marcos (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

Paid vacation

Paid sick/personal days

Paid volunteer time off

Job summary

Good Agency in the Texas Hill Country is seeking a Client Success Manager to own our client success department and be the main point of contact for every client. You will lead weekly check-ins, oversee onboarding for new clients, and turn every request into clear direction for our team.

You’ll review blogs, reports, and website copy to ensure consistency with the client plan. Based in Texas, this full-time, on-site role emphasizes relationship-building, client health, and collaboration with

Qualifications

• 2+ years in a role where you owned customer relationships.
• Experience writing or editing emails, reports or web content.
• Nice to have: agency or marketing experience, HubSpot or GoHighLevel, StoryBrand, or EOS.

Responsibilities

• Be the main point of contact for every client and own the client success department.
• Check in with every account weekly and coordinate with the right expert when needed.
• Lead onboarding for new clients and translate requests into clear team direction.
• Review blogs, monthly reports and website copy to ensure client alignment and tone.
• Walk clients through monthly results and manage at-risk accounts with action plans.

Skills

Client relationship management

Account management

Communication

Email drafting

AI tools familiarity

Tools

HubSpot

GoHighLevel

StoryBrand

EOS

Job description

Good Agency in the Texas Hill Country is seeking a Client Success Manager to own our client success department and be the main point of contact for every client. You will lead weekly check-ins, oversee onboarding for new clients, and turn every request into clear direction for our team.

You’ll review blogs, reports, and website copy to ensure consistency with the client plan. Based in Texas, this full-time, on-site role emphasizes relationship-building, client health, and collaboration with