Automotive Marketing: Client Success Coordinator (Hybrid CA)

TurnKey Marketing; California; Hybrid; USD 42,000 - 64,000; Full time

Job summary

TurnKey Marketing is seeking a Client Success Coordinator to support the Client Success team, ensuring smooth execution of client initiatives and strong internal coordination. This role works closely with the Client Success Team Lead, Performance Managers, and internal teams to support client initiatives, maintain momentum across accounts, and deliver a consistently strong client experience.

This position is ideal for someone who is highly organized, detail-oriented, and comfortable

Qualifications

• 1–3 years in coordination, support, or client-facing roles (marketing/agency preferred).
• Strong written and verbal communication, including professional emails.
• Excellent organizational skills with high attention to detail.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Positive, proactive attitude with willingness to learn and grow.
• Exposure to digital marketing concepts (SEO, paid media, social media, emails).
• Familiarity with project management or CRM tools.
• Experience supporting clients in an agency or service-based environment.
• Automotive industry experience is a plus but not required.

Responsibilities

• Support the Client Success team with day-to-day tasks, projects, and administrative needs for existing accounts.
• Communicate with clients as needed, including responding to emails, coordinating logistics, and supporting follow-ups — under the direction of the Client Success team.
• Assist with preparing client-facing materials, meeting agendas, notes, and follow-up documentation.
• Help identify potential issues or risks and elevate to the appropriate team lead.
• Coordinate internal and external meetings, ensuring all parties are prepared and informed.
• Track project timelines, deliverables, and deadlines across multiple accounts.
• Maintain accurate documentation of account activity, communications, and internal notes.
• Support cross-functional collaboration with Sales, Strategy, Creative, and Paid Media teams.
• Complete TurnKey Marketing’s product, tools, and process training.
• Follow established Client Success workflows and contribute to process improvements when appropriate.
• Maintain an up-to-date understanding of digital marketing and automotive industry trends to better support the team.

Skills

Coordination experience

Strong communication

Organizational skills

Multi-tasking

Digital marketing exposure

CRM tools

Agency environment experience

Tools

CRM tools

Job description

TurnKey Marketing is seeking a Client Success Coordinator to support the Client Success team, ensuring smooth execution of client initiatives and strong internal coordination. This role works closely with the Client Success Team Lead, Performance Managers, and internal teams to support client initiatives, maintain momentum across accounts, and deliver a consistently strong client experience.

This position is ideal for someone who is highly organized, detail-oriented, and comfortable