Auto Service Team Lead - Fast, Quality Care

FullSpeed Automotive; Dothan (AL); On-site; USD 42,000 - 56,000; Full time

Job summary

FullSpeed Automotive is seeking an Assistant Manager to support the Store Manager in leading daily operations across the service bay, front counter, and back office. This hands-on role helps deliver fast, friendly, high-quality automotive service while maintaining safety and a clean location.

You will coach technicians and advisors, schedule shifts, onboard new staff, and focus on customer experience to drive repeat business.

Qualifications

• 1+ years of experience in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills, with the ability to lead and motivate a team.
• Comfortable working in a fast-paced, hands-on environment that includes time in the service bay.
• Basic math and cash-handling skills; comfortable using point-of-sale and inventory systems.
• Valid driver's license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 lbs as needed.
• Availability to work flexible hours, including weekends and some holidays.
• High school diploma or equivalent required.

Responsibilities

• Support the Store Manager in supervising daily operations, stepping in to lead the location in the manager's absence.
• Coach, train, and motivate technicians and service advisors to deliver consistent, high-quality service.
• Assist with scheduling team members to ensure proper coverage during peak hours and busy seasons.
• Help onboard and train new team members on service procedures, point-of-sale systems, and customer service standards.
• Foster a positive, team-oriented work environment that reflects FullSpeed Automotive's values.
• Assist in managing daily store operations, including opening/closing procedures, cash handling, and point-of-sale transactions.
• Help monitor and maintain inventory levels for parts, fluids, and supplies — placing orders as directed by the Store Manager.
• Ensure the shop and customer areas are clean, organized, and presentable at all times, reflecting brand standards.
• Support compliance with all safety protocols, environmental regulations, and company policies.
• Assist with tracking daily sales, productivity, and key performance metrics, helping the team stay focused on store goals.
• Conduct or support quality checks on completed work to maintain a high standard of service.
• Promote a safety-first culture, ensuring team members follow proper procedures for equipment use, chemical handling, and shop safety.
• Assist in identifying and addressing maintenance needs for shop equipment and facilities.

Skills

Leadership

Communication skills

Cash handling

POS systems

Flexible schedule

Physical stamina

Education

High school diploma or equivalent

Job description

FullSpeed Automotive is seeking an Assistant Manager to support the Store Manager in leading daily operations across the service bay, front counter, and back office. This hands-on role helps deliver fast, friendly, high-quality automotive service while maintaining safety and a clean location.

You will coach technicians and advisors, schedule shifts, onboard new staff, and focus on customer experience to drive repeat business.