Auto Service Manager — Lead Techs & Customer Joy

Bridgestone; Pineville (LA); Presencial; USD 29 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

On-the-job training

ASE certifications

401(k) match

Paid vacation and holidays

Resumo da oferta

Bridgestone Retail Operations (BSRO) seeks a Service Manager/Service Writer to lead the auto service team, liaise with customers, and coordinate parts and repairs. You will hire, train, and supervise technicians while driving quality, safety, and sales effectiveness in a busy retail service environment.

The role emphasizes strong communication, leadership, and automotive expertise to deliver top-tier customer experiences and store performance.

Qualificações

• High School Diploma or equivalent.
• 4 years auto service technical experience.
• 1 year of service manager or service writer experience.
• Problem solving and inventory/scheduling aptitude.
• Ability to lead and coach technicians.
• Valid driver's license for test drives.
• Willingness to continue automotive education.

Responsabilidades

• Assign and schedule work duties to auto service staff by skill level.
• Serve all automotive service needs of customers.
• Oversee hiring and training of the auto service team.
• Ensure high teammate retention and quality standards.
• Maintain exceptional customer satisfaction through proactive communication.
• Manage paperwork, transactions, and adherence to policies.

Conhecimentos

Auto service experience

Leadership

Customer communication

Problem solving

Formação académica

High School Diploma

2 year degree or equivalent

Ferramentas

ASE certifications

Descrição da oferta de emprego

Bridgestone Retail Operations (BSRO) seeks a Service Manager/Service Writer to lead the auto service team, liaise with customers, and coordinate parts and repairs. You will hire, train, and supervise technicians while driving quality, safety, and sales effectiveness in a busy retail service environment.

The role emphasizes strong communication, leadership, and automotive expertise to deliver top-tier customer experiences and store performance.