Auto Service Manager — Lead Tech Team & Customer Experience

bridgestone

Pinhook (MO)

On-site

USD 26,000 - 38,000

Full time

14 days+
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Benefits offered by this job

Medical, Dental and Vision – Starting
Paid vacation and holidays
On-the-job training and ASE certs
Flexible work schedule
401(k) match
On demand pay (daily pay)

Job summary

Bridgestone Retail Operations is seeking a Service Manager to lead our auto service team and maintain exceptional customer relationships at our Missouri location. You will oversee technicians, manage scheduling, and drive store performance while ensuring adherence to safety and quality standards.

Strong leadership and automotive knowledge are essential, along with the ability to recruit and coach technicians, manage operations, and support sales goals through proactive customer engagement.

Qualifications

  • High School Diploma or equivalent is required.
  • 2 year degree or equivalent preferred.
  • Experience in auto service and supervision roles desired.
  • Aptitude to lead, coach, recruit technicians and ensure customer satisfaction.

Responsibilities

  • Assign and schedule work duties to auto service staff according to skill.
  • Oversee customer service and vehicle inspections, ensuring satisfaction and retention.
  • Hire, train, and develop the auto service team to meet store goals.
  • Manage inventory, paperwork, and financial transactions following policy.

Skills

People skills
Auto service knowledge
Leadership
Communication

Education

High School Diploma or equivalent
2 year degree or equivalent

Job description

Bridgestone Retail Operations is seeking a Service Manager to lead our auto service team and maintain exceptional customer relationships at our Missouri location. You will oversee technicians, manage scheduling, and drive store performance while ensuring adherence to safety and quality standards.

Strong leadership and automotive knowledge are essential, along with the ability to recruit and coach technicians, manage operations, and support sales goals through proactive customer engagement.

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