Auto Service Leader & Technician Coach

Bridgestone Americas, Inc.; Olathe (KS); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Paid vacation

On-the-job training and ASE certs

Flexible work schedule

401(k) match

Daily pay program

Job summary

Bridgestone Retail Operations (BSRO) seeks an experienced Auto Service Manager to lead a team in the Olathe area. You will blend hands-on automotive repair knowledge with strong people skills to coach technicians, manage customer relationships, and ensure smooth daily operations.

The role emphasizes staff development, scheduling, inventory control, and driving service sales while upholding Bridgestone's commitment to quality and customer satisfaction in a fast-paced retail environment.

Qualifications

• High School Diploma or equivalent.
• 4 years of auto service technical experience.
• 1 year of service manager or service writer experience.
• Capacity to lead and coach others.
• Willingness to continue education and remain current in automotive repair issues.

Responsibilities

• Assign and schedule work duties to auto service staff according to individual skill level.
• Serve all automotive service needs of customers.
• Oversee the hiring and training of an effective auto service team.
• Ensure high teammate retention.
• Maintain compliance with quality standards.
• Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions.

Skills

Leadership

Communication

Customer service

Inventory management

Problem solving

Education

2 year degree or equivalent

Job description

Bridgestone Retail Operations (BSRO) seeks an experienced Auto Service Manager to lead a team in the Olathe area. You will blend hands-on automotive repair knowledge with strong people skills to coach technicians, manage customer relationships, and ensure smooth daily operations.

The role emphasizes staff development, scheduling, inventory control, and driving service sales while upholding Bridgestone's commitment to quality and customer satisfaction in a fast-paced retail environment.