Auto Service Manager: Lead Tech Team & Customer Experience

Bridgestone Americas; Kansas City (MO); Vor Ort; USD 32.000 - 50.000; Vollzeit

Benefits dieser Stelle

Medical, Dental and Vision – Starting1

Paid vacation and holidays

On-the-job training and ASECerts

Flexible work schedule

401(k) match

On demand pay (daily pay) program

Zusammenfassung

Bridgestone is seeking a Service Manager for our auto service operation in Kansas City. You will manage customer relationships, supervise technicians, and assist with parts purchasing. The role blends technical auto repair expertise with strong people leadership to deliver exceptional service and drive store performance.

We offer on-the-job training, ASE certifications, flexible scheduling, and a company-wide commitment to employee development and a supportive work environment.

Qualifikationen

• High School Diploma or equivalent.
• 4 years of auto service technical experience.
• 1 year of service manager or service writer experience.
• Ability to recruit and select technicians according to store requirements.
• Willingness to continue education and stay current in automotive repair issues.

Aufgaben

• Assign and schedule work duties to auto service staff according to individual skill level.
• Serve all automotive service needs of customers.
• Oversee the hiring and training of an effective auto service team.
• Ensure high teammate retention.
• Drive sales through proactive customer interactions, thorough vehicle inspections, and communication between front and back of shop.
• Maintain compliance with quality standards.

Kenntnisse

Auto repair knowledge

People skills

Leadership

Ausbildung

High School Diploma or equivalent

2 year degree or equivalent

Jobbeschreibung

Bridgestone is seeking a Service Manager for our auto service operation in Kansas City. You will manage customer relationships, supervise technicians, and assist with parts purchasing. The role blends technical auto repair expertise with strong people leadership to deliver exceptional service and drive store performance.

We offer on-the-job training, ASE certifications, flexible scheduling, and a company-wide commitment to employee development and a supportive work environment.