Auto Service Experience Advisor

Beechmont Toyota Inc; Cincinnati (OH); Presencial; USD 65.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(K)

Dental Insurance

Employee discount

Health Insurance

Health Savings Account

Life Insurance

Paid Time Off

Vision Insurance

Disability Insurance

Paid Training

Descripción de la vacante

Beechmont Automotive Group in Cincinnati, OH is seeking a Service Advisor to be the main point of contact between customers and the service team. You’ll greet customers, document vehicle concerns, communicate technician recommendations, and ensure a smooth, transparent service experience from start to finish.

This full-time role covers second shift with start times 6:45 am to 3:30 pm, Monday through Friday, and 8:00 am to 5:00 pm every third Saturday.

Formación

• 1–3 years in a dealership or service role.
• Basic knowledge of vehicle systems.
• Excellent communication and customer service skills.
• Experience with DMS software (a plus).
• Valid driver’s license.

Responsabilidades

• Greet customers and open repair orders
• Communicate technician recommendations
• Present estimates and get service approvals
• Keep customers updated on vehicle status
• Coordinate drop-off and pickup
• Close out service tickets and review work performed

Conocimientos

Communication

Customer service

Herramientas

DMS software

Descripción del empleo

Beechmont Automotive Group in Cincinnati, OH is seeking a Service Advisor to be the main point of contact between customers and the service team. You’ll greet customers, document vehicle concerns, communicate technician recommendations, and ensure a smooth, transparent service experience from start to finish.

This full-time role covers second shift with start times 6:45 am to 3:30 pm, Monday through Friday, and 8:00 am to 5:00 pm every third Saturday.