Auto Service Concierge & Advisor

Premier Automotive Group; Fremont (CA); On-site; USD 18,000 - 22,000; Full time

Job summary

Premier Automotive Group is seeking a Full-Time position at Premier Subaru of Fremont in Fremont, CA. The role involves providing top-notch concierge support for customer inquiries and managing technicians' daily work efficiently.

Ideal candidates will display excellent customer service and communication skills, along with a high school diploma or equivalent. Basic computer skills and a valid driver's license are required. A professional appearance and a positive attitude are essential for this automotive role.

Qualifications

• Excellent customer service and communication skills.
• Basic computer skills.
• Professional appearance and a positive attitude.
• Valid driver's license and good driving record.
• Pass drug testing and background investigation.

Responsibilities

• Provide concierge support for owner inquiries.
• Ensure technicians' time is sold to service customers.
• Distribute work between technicians efficiently.
• Answer technical questions about vehicle repairs.
• Maintain Customer Satisfaction scores.
• Assist in diagnosing vehicle problems and ordering parts.
• Reinforce company policies and standards.

Skills

Customer service skills

Communication skills

Basic computer skills

Education

High school diploma or equivalent

Job description

Premier Automotive Group is seeking a Full-Time position at Premier Subaru of Fremont in Fremont, CA. The role involves providing top-notch concierge support for customer inquiries and managing technicians' daily work efficiently.

Ideal candidates will display excellent customer service and communication skills, along with a high school diploma or equivalent. Basic computer skills and a valid driver's license are required. A professional appearance and a positive attitude are essential for this automotive role.