Service Advisor - Automotive Concierge & Customer Care

Premier Automotive; Harvey (LA); On-site; USD 40,000 - 55,000; Full time

Job summary

Premier Automotive is seeking a full-time Service Advisor to oversee service orders and enhance the service drive's efficiency. You will engage with customers to ensure prompt and courteous service, maintain satisfaction scores, and assist in problem diagnostics.

The ideal candidate must have excellent communication skills, a high school diploma, and a valid driver’s license. Join Premier Automotive and be part of a team dedicated to excellent customer support.

Qualifications

• Excellent communication skills to support customers effectively.
• Basic computer skills for service management and records.
• Valid driver’s license with a good driving record.

Responsibilities

• Oversee service orders to ensure prompt service.
• Provide concierge support for owner inquiries.
• Maintain Customer Satisfaction scores and assist in diagnostics.

Skills

Excellent customer service and communication skills

Basic computer skills

Professional, well-groomed appearance and a positive attitude

Driver’s License

Education

High school diploma or equivalent

Job description

Premier Automotive is seeking a full-time Service Advisor to oversee service orders and enhance the service drive's efficiency. You will engage with customers to ensure prompt and courteous service, maintain satisfaction scores, and assist in problem diagnostics.

The ideal candidate must have excellent communication skills, a high school diploma, and a valid driver’s license. Join Premier Automotive and be part of a team dedicated to excellent customer support.