Auto Service Assistant Manager — Lead Team & Service

Grease Monkey International; Saraland (AL); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

FullSpeed Automotive is seeking an Assistant Manager to support the Store Manager in daily operations across the service bay, front counter, and back office. You will lead a team, coach technicians and advisors, and help schedule coverage during peak periods, while maintaining safety and quality standards.

The role emphasizes customer engagement, upselling per manufacturer guidelines, and maintaining a clean, efficient shop.

Formación

• 1+ years of experience in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills, with ability to lead and motivate a team.
• Comfortable working in a fast-paced, hands-on environment including service bays.
• Basic math and cash-handling skills; proficient with POS and inventory systems.
• Valid driver's license with a clean driving record.

Responsabilidades

• Lead and supervise daily store operations, stepping in for Store Manager when needed.
• Coach and train technicians and service advisors for consistent, high-quality service.
• Assist with scheduling to cover peak hours and busy seasons.
• Onboard new team members on procedures, POS systems, and customer service standards.
• Foster a positive, team-oriented work environment aligned with brand values.
• Greet customers, explain services, and suggest additional work per guidelines.
• Ensure cleanliness, safety, and compliance with policies and regulations.
• Support store metrics tracking and drive repeat business through service excellence.

Conocimientos

Team leadership

Communication

Customer service

Scheduling

Coaching

Cash handling

Retail experience

Safety procedures

Educación

High school diploma or equivalent

ASE certification (preferred)

Herramientas

POS system

Inventory software

Descripción del empleo

FullSpeed Automotive is seeking an Assistant Manager to support the Store Manager in daily operations across the service bay, front counter, and back office. You will lead a team, coach technicians and advisors, and help schedule coverage during peak periods, while maintaining safety and quality standards.

The role emphasizes customer engagement, upselling per manufacturer guidelines, and maintaining a clean, efficient shop.