Auto Service Assistant Manager: Lead Team & Service

FullSpeed Automotive; Dothan (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

FullSpeed Automotive is seeking an Assistant Manager to support the Store Manager and oversee day-to-day operations. The role is hands-on, balancing time between the service bay, front counter, and back office, and is a key step for those aiming to grow into store leadership.

The ideal candidate leads by example and takes pride in delivering fast, friendly, high-quality automotive service while upholding safety and brand standards.

Qualifications

• 1+ years of experience in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills, with the ability to lead and motivate a team.
• Comfortable working in a fast-paced, hands-on environment that includes time in the service bay.
• Basic math and cash-handling skills; comfortable using point-of-sale and inventory systems.
• Valid driver's license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 lbs as needed.
• Availability to work flexible hours, including weekends and some holidays.
• High school diploma or equivalent required.

Responsibilities

• Lead location in the manager's absence and supervise daily operations.
• Coach, train, and motivate technicians and service advisors to deliver high-quality service.
• Schedule team members to ensure proper coverage during peak hours and busy seasons.
• Onboard and train new team members on service procedures, POS, and customer service standards.
• Foster a positive, team-oriented work environment reflecting brand values.
• Greet customers, explain services, and promote additional services.
• Assist in managing daily store operations, including opening/closing, cash handling, and POS transactions.
• Monitor inventory levels and place orders as directed by the Store Manager.
• Maintain a clean, organized shop and customer areas, reflecting brand standards.
• Ensure safety compliance, environmental regulations, and company policies.
• Track daily sales, productivity, and key performance metrics.

Skills

Team Leadership

Customer Service

Communication

Retail/Auto Service Knowledge

Education

High School Diploma or Equivalent

Tools

POS Systems

Inventory Management Systems

Job description

FullSpeed Automotive is seeking an Assistant Manager to support the Store Manager and oversee day-to-day operations. The role is hands-on, balancing time between the service bay, front counter, and back office, and is a key step for those aiming to grow into store leadership.

The ideal candidate leads by example and takes pride in delivering fast, friendly, high-quality automotive service while upholding safety and brand standards.