Auto Service Assistant Manager — Lead, Coach & Elevate Service

FullSpeed Automotive; Ingleside (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

FullSpeed Automotive is seeking an Assistant Manager to support daily operations across service bay, front counter, and back office. This hands-on role develops future store leaders by modeling how to deliver fast, friendly, and high-quality automotive service.

You will lead by example, coach technicians and service advisors, and ensure a clean, safe, and well-run location while building a team that customers and coworkers rely on.

Qualifications

• 1+ years of experience in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills, with the ability to lead and motivate a team.
• Comfortable working in a fast-paced, hands-on environment that includes time in the service bay.
• Basic math and cash-handling skills; comfortable using point-of-sale and inventory systems.
• Valid driver's license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 lbs as needed.
• Availability to work flexible hours, including weekends and some holidays.
• High school diploma or equivalent required.

Responsibilities

• Lead the Store Manager in supervising daily operations, stepping in to lead the location in the manager's absence.
• Coach, train, and motivate technicians and service advisors to deliver high-quality service.
• Assist with scheduling team members to ensure proper coverage during peak hours and busy seasons.
• Help onboard and train new team members on service procedures, point-of-sale systems, and customer service standards.
• Foster a positive, team-oriented work environment that reflects FullSpeed Automotive's values.
• Greet customers, explain services, and ensure visits reflect speed, quality, and trust.
• Resolve customer concerns or complaints promptly and professionally, escalating when needed.
• Assist with opening/closing procedures, cash handling, and POS transactions.
• Monitor inventory levels and place orders as directed by the Store Manager.
• Support safety protocols, shop cleanliness, and maintenance of equipment.

Skills

Communication skills

Team leadership

Cash handling

POS systems

Inventory systems

Driver's license

Flexible hours

Education

High school diploma or equivalent

Job description

FullSpeed Automotive is seeking an Assistant Manager to support daily operations across service bay, front counter, and back office. This hands-on role develops future store leaders by modeling how to deliver fast, friendly, and high-quality automotive service.

You will lead by example, coach technicians and service advisors, and ensure a clean, safe, and well-run location while building a team that customers and coworkers rely on.