Auto Service Appointment Specialist

Purdy Hyundai; California; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Health benefits (Medical, Dental, &amp

401(k) with company-match

Paid time off

Job summary

Purdy Hyundai Service BDC is seeking a customer-focused agent to handle service-related appointment scheduling and inquiries. You will log customer details, respond to web requests, and follow up via phone or email, using multiple computer programs.

Ideal candidates have 1 year in a high-volume call environment, comfort with databases, and strong organizational skills. GED or high school diploma required; automotive environment experience a plus.

Qualifications

• 1 year experience in high-volume call environment.
• Experience with computer database systems.
• Sales or retail experience preferred.
• High School Diploma or GED required.
• Strong organizational and time management skills.
• Ability to read and comprehend rules, regulations, policies.

Responsibilities

• Answer incoming calls and set service appointments.
• Log customer information into software.
• Respond to web-based requests.
• Follow up by phone or email.
• Use MS Office and internet daily.
• Learn and utilize multiple computer programs.

Skills

Customer service

Communication

Teamwork

Time management

Education

High School Diploma or GED

Tools

MS Office

Database systems

Job description

Purdy Hyundai Service BDC is seeking a customer-focused agent to handle service-related appointment scheduling and inquiries. You will log customer details, respond to web requests, and follow up via phone or email, using multiple computer programs.

Ideal candidates have 1 year in a high-volume call environment, comfort with databases, and strong organizational skills. GED or high school diploma required; automotive environment experience a plus.