Auto Service Advisor — Growth, Estimates & Customer Care

Germain Automotive Partnership; Naples (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Weekly Pay

401K

Life Insurance

Short and Long-term Disability

Paid time off

Employee Discounts

State of the art technology

Job summary

Germain Automotive Partnership in Naples, Florida is seeking a Service Advisor to schedule service work, estimate costs, and grow customer relationships. You will greet customers, manage data collection, track job progress, and communicate effectively about time and costs.

ASE certification is preferred and a valid driver’s license is required. Benefits include medical, vision, 401(k), life and disability insurance, paid time off, and employee discounts.

Qualifications

• Two years of experience in a dealership position.
• General knowledge of mechanical vehicle operations.
• Excellent oral and written communication skills.
• A valid driver’s license is required.
• The ability to pass pre-employment testing including background check, drug test, and motor vehicle report is required.

Responsibilities

• Schedules service appointments and obtains customer and vehicle data prior to arrival.
• Greets customers in a timely, friendly manner.
• Provides a complete and accurate written cost estimate for labor and parts; establishes promised time.
• Monitors repair progress and notifies customers of changes; explains costs and time requirements in detail.

Skills

Dealership experience

Mechanical knowledge

Oral and written communication

Driver's license

Pre-employment/legal checks

Job description

Germain Automotive Partnership in Naples, Florida is seeking a Service Advisor to schedule service work, estimate costs, and grow customer relationships. You will greet customers, manage data collection, track job progress, and communicate effectively about time and costs.

ASE certification is preferred and a valid driver’s license is required. Benefits include medical, vision, 401(k), life and disability insurance, paid time off, and employee discounts.