Auto Service Advisor — Growth & ASE Training

Bean Auto Group; Miami (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

3 weeks paid time off

Paid holidays

401(k) with 50% employer match

Health, dental, vision, life insurance

Paid training and certifications

Employee discounts

Wellness program

Job summary

Bean Automotive Group is seeking a Service Advisor in Miami to greet customers, document vehicle concerns, and coordinate service with the technicians. You will prepare accurate estimates, communicate progress, and ensure customer satisfaction through the service journey.

The role requires solid communication, organization, and a professional appearance, with a valid driver's license. Join a team focused on quality and customer care, with growth and training opportunities.

Qualifications

• 5+ years in the automotive industry is preferred.
• Excellent communication and organizational skills.
• Professional appearance and customer-facing presence.
• Valid driver's license is required.

Responsibilities

• Greet customers in a timely manner and collect vehicle information.
• Write up customer vehicle problems clearly on the repair order.
• Refer to service history, inspect vehicles, and recommend needed service.
• Provide complete cost estimates for labor and parts and establish promised times.
• Obtain customer signature and keep customers informed of progress and changes.
• Explain completed work and all charges; review and close repair orders.
• Coordinate with the dispatcher and service team to manage progress and schedules.
• Guide customers to the cashier and secure next service appointment.

Skills

Customer service

Communication

Organization

Driver's license

Professional appearance

Job description

Bean Automotive Group is seeking a Service Advisor in Miami to greet customers, document vehicle concerns, and coordinate service with the technicians. You will prepare accurate estimates, communicate progress, and ensure customer satisfaction through the service journey.

The role requires solid communication, organization, and a professional appearance, with a valid driver's license. Join a team focused on quality and customer care, with growth and training opportunities.