Auto Service Advisor — Elevate Customer Experience & Growth

Dahl Express Winona; La Crosse (WI); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k with company match

Life insurance

Disability insurance

Discounts on vehicles and services

Job summary

Dahl Automotive seeks an energetic Service Advisor in La Crosse, WI. You will greet guests, gather their vehicle service needs, and communicate with technicians to ensure accurate repairs. Your role includes keeping customers informed and maintaining satisfaction scores.

Join a team with a century-long legacy and comprehensive benefits while supporting customers through the service journey.

Qualifications

• Organized and communicative with customers.
• Ability to manage others and work in a fast-paced environment.
• Proven track record of delivering high customer satisfaction.
• Team oriented and self-motivated with minimal supervision.
• Clean driving record and valid driver's license.

Responsibilities

• Greet guests as they arrive in our service drive.
• Listen to guests to assess service needs or concerns.
• Communicate with technicians to relay vehicle information.
• Update guests on service status and progress.
• Maintain customer happiness scores according to standards.
• Foster positive relationships with manufacturers and employees.

Skills

Organized & friendly

People management

Customer communication

Customer satisfaction

Team oriented

Self-motivated

Driver's license

Job description

Dahl Automotive seeks an energetic Service Advisor in La Crosse, WI. You will greet guests, gather their vehicle service needs, and communicate with technicians to ensure accurate repairs. Your role includes keeping customers informed and maintaining satisfaction scores.

Join a team with a century-long legacy and comprehensive benefits while supporting customers through the service journey.