Auto Service Advisor: Customer-Focused, Flexible Hours

Art Moehn Auto Group; Chelsea (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid training

Health, dental insurance options

Short term disability

Paid vacation and sick days

401k

No Saturdays and No late nights

Job summary

Art Moehn Auto Group in Chelsea, Michigan is seeking an Automotive Service Advisor to join our busy Chevrolet service team. The Service Advisor will greet customers, assess service needs, and coordinate with technicians to ensure accurate and timely repairs.

The role emphasizes friendly customer service, accurate documentation, and proactive service sales. Benefits include paid training, health and dental insurance options, and a 401(k) plan; typical scheduling avoids Saturdays and late nights.

Qualifications

• Must have documented customer service experience in a retail environment.
• Must have verifiable stable work experience, attention to detail, and excellent communication skills.
• Understanding of vehicle systems and operations.
• Passing a pre-employment background check and drug screen; 18+ and valid driver's license.

Responsibilities

• Maintain highest levels of grooming, hygiene, and professional appearance; greet customers in a friendly, courteous manner.
• Sell the proper repair and/or services responsive to the customer's needs; promote maintenance service opportunities.
• Schedule appointments, write repair orders clearly, and keep customers informed of status; communicate with technicians.

Skills

Customer service

Communication

Attention to detail

Understanding of vehicle systems

Tools

Reynolds & Reynolds

Job description

Art Moehn Auto Group in Chelsea, Michigan is seeking an Automotive Service Advisor to join our busy Chevrolet service team. The Service Advisor will greet customers, assess service needs, and coordinate with technicians to ensure accurate and timely repairs.

The role emphasizes friendly customer service, accurate documentation, and proactive service sales. Benefits include paid training, health and dental insurance options, and a 401(k) plan; typical scheduling avoids Saturdays and late nights.