Auto Service Advisor: Customer-First, Flexible Schedule

Fleet Farm; Eau Claire (WI); On-site; USD 22,000 - 30,000; Full time

Job summary

Fleet Farm is seeking an Auto Service Advisor in Eau Claire, WI. You will work with customers to identify vehicle needs, verify warranties, create estimates, and process repair orders while delivering exceptional service.

Responsibilities include answering phones, scheduling, learning our automotive offerings, promoting services, and assisting with events. A friendly, can-do attitude and ability to lift up to 50 lbs are important.

Qualifications

• Customer-focused with strong communication skills.
• Willingness to learn basic mechanical tasks.
• Experience in a customer-facing role preferred.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Answer phones promptly and schedule service appointments.
• Establish knowledge of Fleet Farm tires, parts and services.
• Promote and sell automotive products and services.
• Develop service estimates by costing materials, labor and taxes.

Skills

Customer service

Scheduling

Sales

Basic mechanical tasks

Education

High School Diploma or GED

Job description

Fleet Farm is seeking an Auto Service Advisor in Eau Claire, WI. You will work with customers to identify vehicle needs, verify warranties, create estimates, and process repair orders while delivering exceptional service.

Responsibilities include answering phones, scheduling, learning our automotive offerings, promoting services, and assisting with events. A friendly, can-do attitude and ability to lift up to 50 lbs are important.