Automotive Service Advisor: Customer-First & Growth

Fleet Farm; Baxter (MN); Sur place; USD 25 000 - 39 000; Plein temps

Résumé du poste

Fleet Farm is seeking an Auto Service Advisor in Minnesota to work with customers, determine vehicle needs, verify warranty coverage, develop estimates, and create repair orders while delivering top-tier service.

Responsibilities include answering phones, scheduling appointments, promoting automotive products, and assisting in service events with a focus on accuracy and customer satisfaction.

Qualifications

• Demonstrated ability to learn basic mechanical tasks.
• Experience in a customer-focused role is preferred.

Responsabilités

• Answer phones promptly and courteously; announce service specials.
• Schedule service appointments for customers.
• Develop service estimates by costing materials, supplies and labor.
• Promote and sell automotive products and services to meet customer needs.
• Assist customers with questions and resolve issues; provide superior service.

Connaissances

Customer service

Communication

Flexibility

Learning ability

Formation

High School Diploma or GED

Description du poste

Fleet Farm is seeking an Auto Service Advisor in Minnesota to work with customers, determine vehicle needs, verify warranty coverage, develop estimates, and create repair orders while delivering top-tier service.

Responsibilities include answering phones, scheduling appointments, promoting automotive products, and assisting in service events with a focus on accuracy and customer satisfaction.