Automotive Service Advisor - Customer Focus & Career Growth

Blain's Farm & Fleet (Blain Supply, Inc.); Sturtevant (WI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

Short & Long Term Disability

Life Insurance

401(K) with company match

Paid ASE testing and certifications

All major Holidays & Birthday off

Associate discount on name brands like

Job summary

Blain’s Farm & Fleet is hiring a Service Advisor in Wisconsin. You will perform automotive services while delivering quality customer service and sales support.

We offer comprehensive benefits starting after 91 days, competitive pay up to $20/hr plus weekend premiums, and opportunities for ASE testing and certifications. Join a family-owned retailer recognized as a Forbes Best Employer for seven years.

Qualifications

• Must have great communication skills
• Ability to pass pre-employment drug screening and background checks
• Ability to read and speak English
• Ability to effectively communicate with customers and coworkers
• Must be 18 years of age or older
• Prior auto repair experience is preferred
• Prior retail experience preferred

Responsibilities

• Assist customers with their purchases in a customer service and sales focused environment.
• Utilize computers to determine product inventory levels and product arrival dates.
• Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
• Explain work orders and invoices to customers.
• Perform Retail Cashier Duties by obtaining and processing customer payments.
• Install batteries, balance wheels, repair and install tires when required.
• Perform oil changes using LOF procedures when required.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
• Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.

Skills

Communication skills

Customer service

English literacy

Retail experience

Tools

VAST system

Job description

Blain’s Farm & Fleet is hiring a Service Advisor in Wisconsin. You will perform automotive services while delivering quality customer service and sales support.

We offer comprehensive benefits starting after 91 days, competitive pay up to $20/hr plus weekend premiums, and opportunities for ASE testing and certifications. Join a family-owned retailer recognized as a Forbes Best Employer for seven years.