Auto Service Advisor - Career Growth & Customer Impact

Bob Bell Chevrolet-Nissan Inc; Baltimore, Northern (MD, KY); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive salary + commission

Medical & Prescription Plans

HSA eligibility

Dental & Vision plans

401K

Disability & Life Insurance

Multiple Baltimore area dealerships

Career progression

Great company culture

Job summary

Bob Bell Chevrolet-Nissan Inc. seeks a Service Advisor in Baltimore to deliver outstanding customer service, accurately assess vehicle needs, and coordinate with technicians to ensure timely repairs and clear communication with customers.

Join a family-owned auto group with growth potential, competitive pay, and opportunities to upsell services while maintaining strong customer relationships across four local dealerships.

Qualifications

• Greet customers, listen to vehicle concerns, and maintain clear communication throughout service.
• Strong understanding of automotive service processes and customer interaction requirements.
• Proven ability to multitask and manage schedules in a fast paced shop.

Responsibilities

• Greet customers and listen to vehicle concerns.
• Explain vehicle issues and recommended services clearly to customers.
• Prepare repair orders and provide cost/time estimates.
• Coordinate with technicians and manage communications throughout service.

Skills

Customer service

Communication

Organizational skills

Computer proficiency

CDK/Reynolds & Reynolds

Tools

CDK

Reynolds & Reynolds

Job description

Bob Bell Chevrolet-Nissan Inc. seeks a Service Advisor in Baltimore to deliver outstanding customer service, accurately assess vehicle needs, and coordinate with technicians to ensure timely repairs and clear communication with customers.

Join a family-owned auto group with growth potential, competitive pay, and opportunities to upsell services while maintaining strong customer relationships across four local dealerships.