Auto Repair CSR: Customer Experience & Admin

Mobile Auto Solutions, LLC; Louisiana (MO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Great salary and benefits

Job summary

The Boyd Group is seeking a Customer Service Representative in the US to deliver exceptional service to customers and insurance partners. You will manage administrative tasks for the Repair Facility Team and coordinate vehicle repairs with CCC One and ARMS systems.

Strong multitasking, detail orientation, and communication skills are essential, with a preference for prior auto body or customer service experience. Valid driver’s license required.

Qualifications

• High School Diploma or GED is required.
• 1 year of experience in a similar administrative role.
• Preferred: 1 year in an auto body or similar environment with customer service.

Responsibilities

• Manage customer and insurance company communications during repair.
• Schedule vehicle repairs using CCC One and related scripts.
• Prepare repair order packets with QC checklists and parts lists.
• Record all communications in CCC One and track rental information.
• Monitor ARMS to ensure vehicles are recorded in CCC One.

Skills

Multitasking

Attention to detail

Communication

Sales drive

Customer service

Education

High School Diploma or GED

Tools

CCC One

ARMS

Job description

The Boyd Group is seeking a Customer Service Representative in the US to deliver exceptional service to customers and insurance partners. You will manage administrative tasks for the Repair Facility Team and coordinate vehicle repairs with CCC One and ARMS systems.

Strong multitasking, detail orientation, and communication skills are essential, with a preference for prior auto body or customer service experience. Valid driver’s license required.