Automotive Customer Service Rep - Career Growth

Boyd Autobody & Glass; Henderson Township (MI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive Pay

Benefits after 1 month

RRSP with company match

Paid vacation time

Career growth opportunities

Ongoing training

Job summary

Boyd Autobody in the United States is seeking a Customer Service Representative to deliver an exceptional experience in person, over the phone and via email. You will manage relationships with customers and insurance partners while providing administrative support for the repair facility team.

Minimum requirements include a High School Diploma and at least 1 year of customer service experience, ideally in automotive.

Qualifications

• High School Diploma
• Minimum 1 year of customer service experience, ideally in automotive
• Strong written and verbal communication
• Proficiency with Google Suite and Microsoft Office
• Valid driver’s license required

Responsibilities

• Provide exceptional customer service in person, over the phone and via email
• Schedule appointments for vehicle repairs using the repair management system
• Coordinate with insurance partners and manage communications during the repair process
• Prepare repair orders with proper documentation and maintain accurate records

Skills

Communication

Multitasking

Enthusiastic demeanor

Google Suite

Microsoft Office

Education

High School Diploma

Tools

Google Suite

Microsoft Office

Job description

Boyd Autobody in the United States is seeking a Customer Service Representative to deliver an exceptional experience in person, over the phone and via email. You will manage relationships with customers and insurance partners while providing administrative support for the repair facility team.

Minimum requirements include a High School Diploma and at least 1 year of customer service experience, ideally in automotive.