Automotive CSR: Fast-Paced Admin & Insurance Liaison

3M HEALTHCARE; United States; On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Annual PTO

Paid Parental Leave

Holiday pay

Medical insurance

401(k) with company match

Education opportunities

Uniform stipend

Daily pay option

Job summary

The Boyd Group is seeking a temporary, full-time Customer Service Representative to support the Repair Facility Team. The role involves administrative duties, handling customer and insurance communications, and maintaining repair documentation in CCC One and ARMS systems.

Ideal candidates have a High School Diploma or GED and at least 1 year in a similar admin or auto body environment with strong multitasking and communication skills. Benefits and PTO are included.

Qualifications

• High School Diploma or GED required.
• 1 year experience in a similar admin role preferred.
• 1 year in auto body or similar environment with customer service experience preferred.

Responsibilities

• Provide exceptional customer experience.
• Manage relationships with customers and insurance companies.
• Provide administrative support for Repair Facility Team.
• Schedule vehicle repairs and obtain necessary authorizations.
• Record communications with customers or insurance partners.
• Update repair management systems with rental and vehicle data.

Skills

Multitasking

Attention to detail

Office equipment

Basic computer skills

Oral and written communication

Customer service

Sales drive

Education

High School Diploma or GED

Tools

CCC One

ARMS

Daily Demand Capacity Planner

Job description

The Boyd Group is seeking a temporary, full-time Customer Service Representative to support the Repair Facility Team. The role involves administrative duties, handling customer and insurance communications, and maintaining repair documentation in CCC One and ARMS systems.

Ideal candidates have a High School Diploma or GED and at least 1 year in a similar admin or auto body environment with strong multitasking and communication skills. Benefits and PTO are included.